FRI Wheel of Excellence

Franchisor Excellence Masterclass

With Greg Nathan
Melbourne, 30 April & 1 May, 2018

Apologies but this event is now sold out. We limit numbers to 60 so we can maintain quality interaction between participants. To go on the waiting list please contact Magda Wessels at You can still however register for the Nathanal Franchise Operations Conference and pre-Conference Masterclasses on May 23 and 24. Click here for details.

Franchising Excellence
Is No Longer an Option

The Australian franchising sector is facing some challenges. The best way you can protect your network, and keep it positive and healthy, is to ensure your franchisor executives are practising the principles of franchising excellence. This two day Masterclass is based on FRI’s famous Franchisor Wheel of Excellence™ and will address 11 important trends that are shaping the future of franchising (see below). We invite you to come together with your franchisor peers to learn and share best practice, and discuss proven strategies to keep your network positive and healthy.

Facilitated by Greg Nathan

Greg is a well known psychologist, best-selling author and Founder of the Franchise Relationships Institute. He has developed many popular franchising models and is widely regarded as one of the most influential thinkers and educators in the global franchising sector. In addition to learning from Greg's significant experience working with over 500 different brand, 50% of the program will involve discussion with your fellow franchisor executives.

The Franchise Council of Australia has accredited the Franchisor Excellence Masterclass as part of their Certified Franchise Executive Program [CFE] with 320 education credits for CFE registrants who attend.

Enjoy An Outstanding ROI
On Your Time and Money

  • All content is evidence-based and comes from solid research.
  • Bring your hot leadership issues and challenges for discussion.
  • Test the health of your network with diagnostic tools and checklists.
  • Learn and share best franchising practices with your peers.
  • Take away tools, techniques and strategies you can apply immediately.
The Franchise Relationships Book of Tips

Plus, participants receive a detailed learning journal and signed copy of Greg Nathan’s popular “Franchise Relationships Book of Tips”.

Greg Nathan Talks About the Masterclass

Tackling the 11 Hot Trends
Facing Franchise Networks

FRI’s research has identified the following 11 trends that are shaping the way franchisors need to lead their networks. (This was 10 but we have added an 11th!) Which of these are relevant to you?

  1. Pressure on franchisee profitability from flat sales and rising costs
  2. Longer tenure franchisees looking for higher calibre support
  3. A lack of quality enquiries from prospective franchisees
  4. Senior executives who are new to managing the franchise relationship
  5. Adapting to the needs of English as a Second Language franchisees
  6. Having the systems and expertise to support multi-unit franchisees
  7. Getting franchisee buy-in to important changes vital to brand relevance
  8. Millennial franchisor executives establishing credibility with franchisees
  9. Ensuring Franchise Advisory Councils are working effectively
  10. Field support focusing more on franchisee business development needs
  11. Keeping your franchisees positive in the current climate

While you are no doubt making progress, we’d like to help. The Masterclass will deliver practical solutions to these and other common franchising challenges. We guarantee you’ll leave refocused and equipped to lead your franchise network to greater profitability and success. While places are still available, we recommend you register without delay.

What Previous Participants Say…

“An absolutely fantastic program. Exceeded all my expectations.”

Bianca Panozza, Chief Operating Officer, Salon Express

“This program delivered more value to me and my team than any seminar I have attended.”

Russ Umphenour, CEO, Focus Brands USA (franchisor of six leading brands with over 2,000 franchisees)

Register Now - Places are Limited

Venue: The Rendezvous Hotel, 328 Flinders Street, Melbourne City

Timing: Monday April 30, 9.00am to 5.00pm, Tuesday May 1, 9.00am to 5.00pm

1–4 registrations $850 per person
Member of Franchise Operations Network $795 per person
Team 5+ $795 per person
Team 9+ $775 per person
Team 15+ $740 per person

All registration fees include GST. FRI reserves it right to restrict registrations to franchisor executives or selected advisers and supporters.

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