Photo of people at an FRI event.
Virtual
Forums to
Keep Your
Network
Intact
Greg Nathan, Founder and Jewli Turier, CEO

Exciting New Virtual Forums to Keep Your Teams Feeling and Functioning at their Best

Important message to our franchisor clients

The FRI team have been working hard to understand what you need in the current climate to protect your network at the financial and cultural levels. We have quickly transitioned our popular face-to-face programs into dynamic Virtual Forums which maintain the high level of interaction you are used to.

These are different from the old-fashioned webinars and online training courses which abound. Our Virtual Forums deliver enjoyable, collaborative sessions where everyone is fully engaged. These include facilitated panels and forums, peer discussion groups and interactive activities.

We look forward to your participation in our professional development programs which will continue to be:

  • Full of cutting-edge content from business psychology and franchise research.
  • Delivered by practitioners who have a depth of real-world experience.
  • Highly interactive with the opportunity to discuss actual challenges.
  • Attended by high calibre franchisor executives from top brands.
  • Practical and relevant to the hot issues facing franchisors.

Rest assured, we will continue to be here for you as your teams and franchisees work through the challenges posed by the topsy-turvy environment in which we find ourselves.

Greg and Jewli

Free Franchisor Virtual Forum Proceedings Now Available

Click here to download the proceedings from our Franchisor Virtual Forum on Friday 20 March, 2020.

photos of forum participants

2020 Programs By Date

Date Location Event
April-May, 2020 Virtual Franchisor C-Level Forum
April-May, 2020 Virtual Field Manager Forum
August 24, 26, 28, 2020* Brisbane
Melbourne
Sydney
Culture of Franchising Workshops Roadshow

* Subject to Australian Government restrictions being lifted by these dates.

2020 Programs in Detail

Forum

Online
April-May, 2020

For C-level franchisor executives (responsible for creating strategy or leading divisional teams.)

This highly focused Leadership Forum has been adapted from our popular Franchisor Excellence Masterclass to make it relevant to the current environment. In five fast moving 90-minute weekly forums you will benefit from:

  • Peer group discussions to help you solve real, pressing issues
  • Franchisor and expert panels to give you fresh ideas on hot topics
  • Guidance from the most highly regarded global leaders in franchising
  • Ground breaking research on vital trends in franchising
  • Psychology-based tools and techniques to lead effectively

All sessions will focus on helping you to lead effectively in the current environment.

  • Keeping your team and culture positive
  • Managing the emotional and business fallout 
  • Maintaining the viability of your network
  • Running virtual meetings and conferences
  • Staying focused and confident under pressure
  • Adjusting your franchisee recruitment strategy
  • Maintaining sales and customer confidence

Special Guest Mentors:

We are fortunate to have sourced these highly regarded global leaders, who will share their insights and answer your questions on leading a franchise network through a crisis.

  • Don Meij, Group CEO, Domino's Pizza Enterprises
  • Catherine Monson, Current IFA Chair; President, FASTSIGNS International
  • Joe Mathews, CEO, Franchise Performance Group; author of Future of Franchising
  • Josie Thomson, award winning leadership coach; co-author of The Wise Advocate
  • Aziz Hashim, Founder, NRD Capital; ex-IFA Chair 

Format: Five interactive sessions of 90 minutes each.

Facilitator: Greg Nathan, Psychologist and Founder, Franchise Relationships Institute

Cost: $480 per person for the series. Only 49 places available.

Held Weekly Online Commencing April 21, 2020
Register now to avoid disappointment

To discuss the program further and who should attend from your brand, contact Sarah Furlong at sarah@franchiserelationships.com or on +61 414 563 014.

Forum

Online
April-May, 2020

For any franchisor who has a field management or franchisee support role.

These highly interactive virtual forums will include panels, best practice sharing and small group discussions to equip field managers to:

  • Conduct effective virtual field visits
  • Support emotionally distressed franchisees
  • Help franchisees to stay on top of their finances
  • Get peer input to solve immediate daily challenges
  • Remain resilient and manage the pressures of the job
  • Assist franchisees to stay in touch with their customers
  • Provide appropriate advice and support with HR issues
  • Coach franchisees to stay motivated and prepared to come out strong on the other side

Format: Five interactive sessions of 90 minutes each.

Facilitators: Jewli Turier, CEO and Greg Nathan, Psychologist & Founder, Franchise Relationships Institute.

Cost: $395

Held Weekly Online Commencing May 6, 2020
Finish June 3, 2020
Register now to avoid disappointment

To discuss the program further and who should attend from your brand, contact Sarah Furlong at sarah@franchiserelationships.com or on +61 414 563 014.

Bootcamp

2020

Foundation Field Manager Bootcamp 
VIRTUAL FORMAT

For all franchisor executives who support franchisees in the field.

Equips field support people with the tools and techniques to drive performance.

Topics in the Foundation Program:

  • 8 functions of the field manager role
  • Coaching to improve franchisee performance
  • Structuring visits for maximum effectiveness
  • How to quickly build credibility with franchisees
  • Managing the 6 stages of the Franchise E-Factor
  • Strategies for dealing with the stress of the role

Bootcamp leaders: Jewli Turier or Greg Nathan.

Format: Virtual

Note: Contact Sarah Furlong at sarah@franchiserelationships.com or on +61 414 563 014 to discuss how we can deliver this program to your team as a series of virtual forums.

Bootcamp

2020

Advanced Field Manager Bootcamp
VIRTUAL FORMAT

For all franchisor executives who support franchisees in the field.

Equips field support people with the tools and techniques to drive performance.

Topics in the Advanced Program:

  • Supporting franchisees on their business journey
  • The neuroscience of the franchise relationship
  • Techniques to enhance personal performance
  • 10 habits of effective field managers
  • Mastering the 9 vital financial management skills
  • LAM strategies to help drive sales
  • Negotiation and conflict management skills

Bootcamp leaders: Jewli Turier or Greg Nathan.

Format: Virtual. Completing the Foundation program is a prerequisite for the Advanced program.

Note: Contact Sarah Furlong at sarah@franchiserelationships.com or on +61 414 563 014 to discuss how we can deliver this program to your team as a series of virtual forums.

Workshop

August, 2020

For anyone who interacts with franchisees as part of their work.

Gives Support Office people an understanding of the franchisee mindset, and how to communicate effectively with empathy.

Topics include:

  • Stages in the franchisee lifecycle
  • Understanding the psychology of franchisees
  • How to diffuse difficult situations
  • Common mistakes that frustrate franchisees
  • Getting compliance to important policies
  • How to turn franchisees into advocates

Workshop leaders: Greg Nathan and Jewli Turier have deep, real world experience on how to effectively support franchisees.

Format: 9am - 1pm (half day)

Cost: $295 per person

Note: This program will proceed in August if face to face meetings are allowed. Meanwhile we can run these sessions for your teams as a Virtual Forum.

Brisbane August 24, 2020*
Melbourne August 26, 2020*
Sydney August 28, 2020*

* Subject to Australian Government restrictions being lifted by these dates.

For more information about any of our professional development events, please contact the Events Team at events@franchiserelationships.com.

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