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2018 Franchisor Learning Program

Exclusively for Franchisor Executives

Date Event Location
April 30 & May 1, 2018 Franchisor Excellence Masterclass Melbourne
May 23, 2018 Pre Conference Masterclasses Melbourne
May 24, 2018 National Franchise Operations Conference Melbourne
June 13 & 14, 2018 Field Manager Bootcamp — Foundation Sydney
July 24 & 25, 2018 Field Manager Bootcamp — Foundation Brisbane
August 20 to 24, 2018 Culture of Franchising Workshops Roadshow Brisbane, Sydney, Melbourne
August 28, 2018 Culture of Franchising Workshop Perth
August 29 & 30, 2018 Field Manager Bootcamp — Foundation Perth
September 4 & 5, 2018 Field Manager Bootcamp — Foundation Auckland
September 18 & 19, 2018 Field Manager Bootcamp — Foundation Melbourne
October 23 & 24, 2018 Field Manager Bootcamp — Advanced Melbourne

Conferences, Masterclasses and Workshops


May 24, 2018

National Franchise Operations Conference

The secret behind every successful franchise network is their focus on driving sales at the customer end of the business. Strong sales solve most business problems and create a win-win for franchisor and franchisees. If your job involves supporting franchisees, please join us at this year’s Conference as we tackle the most important challenge facing franchising today — how to help franchisees drive sales at the local level!


May 23, 2018

Pre-Conference Masterclasses

Make the most from your participation at the Conference and attend one of these exciting full-day Masterclasses with leading franchise experts in the fields of financial management and franchisee engagement. Learn how to significantly boost your credibility and the impact of your work with franchisees.


April 30 & May 1, 2018

Franchisor Excellence Masterclass

This two day Franchisor Excellence Masterclass is a “must attend” for franchisor executives and department heads responsible for supporting, leading and influencing franchisees. Drawing on psychology, franchising research and FRI’s work with hundreds of brands, it delivers essential knowledge and skills for building a prosperous franchise network with a healthy franchising culture. Participants walk away with invaluable checklists, strategies and techniques on how to:

  • Attract and recruit high quality franchisees that will succeed.
  • Support franchisees at different stages of their development.
  • Manage the inevitable conflicts in the franchise relationship.
  • Increase franchisee commitment to engage with the brand.
  • Lead with credibility and get franchisee buy-in to change.
Learn More…

August, 2018

Culture of Franchising Workshops

These half day Culture of Franchising Workshops deliver essential training for people in support offices who communicate with franchisees as part of their job. Participants will learn how to deliver useful, empathetic support that increases franchisee satisfaction, and how to avoid the common mistakes that annoy and demotivate franchisees. These workshops are practical and interactive, and have been developed from years of research into what franchisees want from Support Office teams. Participants will leave with fresh insights into what makes franchisees tick, greater confidence to deal effectively with franchisee concerns, and practical tips to add more value to the network and the franchisees they serve.

Brisbane August 20, 2018
Sydney August 22, 2018
Melbourne August 24, 2018
Perth August 28, 2018
Register Now…




Foundation Field Manager Bootcamp

The Foundation Field Manager Bootcamp is designed specifically for people in operational roles who work directly with franchisees, as well as franchisor executives seeking new tools for driving franchisee satisfaction and success. This dynamic two day learning experience will immediately increases field manager effectiveness in the value they add to franchisees. Participants walk away with renewed confidence, and a swag of useful tools, skills and strategies.

Sydney June 13 & 14, 2018
Brisbane July 24 & 25, 2018
Perth August 29 & 30, 2018
Auckland September 4 & 5, 2018
Melbourne September 18 & 19, 2018
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Advanced Field Manager Bootcamp

The Advanced 2-day Bootcamp takes participants further on their learning journey, where they acquire powerful new tools and models to influence and engage franchisees faster and more deeply. Guest master practitioners also teach important skills in financial management and local area marketing. To register you need to have completed the Foundation Field Manager Bootcamp.

Melbourne October 23 & 24, 2018
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For more information about any of our professional development events, please contact the Events Team on mobile 0435 507 069 or

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