Over the past two weeks I’ve had the privilege of spending time with two remarkable people, both newly appointed Chairmen of their respective franchise associations. The first of these was International Franchise Association (IFA) Chairman, Aziz Hashim, who blew everyone away with his incisive insights and advice in a series of meetings with multi-unit franchisees and franchisors while visiting Australia. Here’s three things I learned from Aziz.
The other impressive person was the Honourable Bruce Billson, a former Federal Minister for Small Business and Executive Chairman of the Franchise Council Australia (FCA). I and some other members of the Australian Franchise Hall of Fame met with Bruce over lunch to discuss all things franchising. What impressed me was the quality of his thinking, his awareness of the people around the table and his strategic insight into the issues being discussed. When I commented on this, he said he had trained himself in Situational Awareness (a psychological concept I have written about in a previous Tip).
This thinking technique has three levels and was developed by the USA air force to train their fighter pilots to think ahead and to be aware of all contingencies. It’s something I regularly talk with my own team about because, to make a difference, we need to stay aware of what’s going on around us. I loved the fact that the new FCA Executive Chairman has been consciously training his mind in this way.
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