FRI’s 2019 Franchisor Excellence Masterclass was a sell-out with 60 franchisor leaders attending from 35 quality brands. Our mission was to create a collaborative culture where participants and expert presenters would share evidence-based insights that create franchising excellence. Feedback from participants indicates we achieved our goal with them giving the program 
Read more…

The FRI team decided to do something positive in response to media criticism of the Australian franchising sector and the subsequent Parliamentary Inquiry. We organised a series of workshops on how to build a healthy franchising culture. The highly interactive program was designed to educate franchisor Support Office teams on what it’s like to be a franchisee - what we cal 
Read more…

Our CEO, Jewli Turier, delivered a presentation on "The State of Sales in the Franchising Sector" to a Franchise Council of Australia breakfast in Perth. The talk attracted a healthy mix of nearly 100 franchisees, franchisor executives and advisors. Jewli shared some of the findings from FRI's latest research into how sales are tracking in the franchising sector and what fr 
Read more…

On the 24th May, 180 participants from 76 brands attended this year’s National Franchise Operations Conference on “Driving Sales at the Local Level”. It was a jam packed program with more than 20 presenters sharing best practice and innovative new ideas for helping franchisees grow their sales. The bonus of the Conference each year is the opportunity to network, build  
Read more…

Thanks and congratulations to the 60 senior franchisor executives who attended our two day Franchisor Excellence Masterclass on Monday 30th April and Tuesday 1st May. Many participants said it was the best franchising event they have ever been to, giving it an NPS score of +82. We restrict the numbers at our events to maintain quality, so apologies if you missed out. 
Read more…

It’s not easy to get a Net Promoter Score of +92 for professional development programs, particularly when working with seasoned franchise executives. But that’s how a group of experienced field managers rated our most recent Advanced Masterclass in Sydney. One aspect of the program that makes it especially valuable is how we use action learning to bring the tools and models 
Read more…

We were proud to assist Jim Squire in organizing the Franchise Relations Summit at the 2018 IFA Convention. This included designing the program, briefing the 12 panelists and moderating the 3-hour program. A total of 250 people attended with 100% rating the session Good (23%) or Excellent (77%). Here’s some specific comments from the feedback sheets: “Great format and ex 
Read more…

The IFA has presented Greg Nathan with an award for outstanding leadership at the IFA 2018 Convention in Phoenix. The Crystal Compass Award is given each year to an individual who epitomises the ideals of leadership and has made a significant contribution to the franchise community through their work. Greg has been regularly travelling to the USA for 17 years, training and  
Read more…

This year's Multi-Unit Summit has been voted by participants as one of FRI's best event yet. It was an exciting day of learning and sharing with an equal number of high performing franchisees and franchisor executives participating. Darryn McAuiffe, CEO of FRANdata summed up the event with the following comment: "I have been fortunately enough to have att 
Read more…

FRI’s 2017 National Franchise Operations Conference for people who support franchisees was a massive success, attracting 130 people from 60 brands. The positive feedback has been fantastic, with 98% of participants rating their experience as Excellent or Very Good, and 98% also saying they achieved their objectives for attending! All session focused on our theme of “Mak 
Read more…