By Greg Nathan posted July 11, 2014
Often we hear franchisors groan about the challenge of franchisees taking up new initiatives. However, when it comes to resisting bold and new ideas, sometimes it is the franchisor who is the problem! The reality is franchisees often have great ideas to improve the customer experience and unit level profitability, but their franchisors are closed to listening to these ideas. In this fascinating interview Nick Hughes of Franchise Voices interviews Greg Nathan on what franchisees can do to have their ideas listened to with an open mind by their franchisor. For more information, please contact us.

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