Keynote Address To 2006 FANZ Conference: “Love Me Love Me Not”

In this keynote presentation to the New Zealand Franchise Association Annual Conference Greg Nathan presented research on what franchisees want from a franchisor and how franchisors are generally being rated in these areas by their franchisees. “Fantastic — really insightful … sound and practical … well delivered topic … exceptional experience … Aligned with what I 
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“The Third Way — Exploring the Paradoxes of Franchise Leadership”

This presentation was delivered to the Western Australia Franchise Council of Australia Conference and highlighted the dilemma that franchise leaders often face in having to accommodate seemingly conflicting priorities. Twelve paradoxes were explored and a “third way” for dealing with each of these way suggested. “Thank you for bringing some great knowledge to the  
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Live Franchising Drama: “The Dispute”

This is a fun play we have written to educate stakeholders in the franchising sector on some of the more common causes and cures for disputes. It was recently performed live at Franchise Council of Australia breakfast events in Melbourne and NSW. “The Dispute” shows how a series of badly managed franchisee/franchisor interactions evolves into a full blown legal dispute whic 
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IFA Seminar — “Measuring, Building and Maintaining Franchisee Satisfaction”

This was a one hour presentation to the IFA Convention at Palm Springs. Greg Nathan spoke to 250 or so participants. Over 80% rated the session as “excellent” and many stated it was the highlight of the IFA convention for them. “Greg’s information was really sensational. This alone, if nothing else, made the trip worthwhile” … “A wonderful speaker! Very much enjoye 
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Launch of New “Effective Field Visits” Training Workshops for Field Consultants

Our new workshops program, based on the book, “The Franchisor’s Guide to Effective Field Visits”, was delivered in the USA to the operations team of the Primrose Franchising. We have been continuously updating this program in response to detailed participant feedback and now believe it is the best of its kind in the world. Members of the operations team at Primrose Sch 
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Franchisor Forum on “Culture Driven Performance”

This was a full day forum where 130 franchisor executives met together to share their experiences, listen to research and discuss ideas on how to build a people-friendly franchising culture. A team of respected colleagues and consultants helped facilitate this fascinating day of interaction and learning. Franchisors share their ideas and experiences. “What a f 
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