16 years delivering keynotes at the FANZ National Conference

Jewli Turier, our Operations Manager, delivered the keynote address at the 2015 FANZ conference in Rotorua. This was the 16th consecutive year FRI has delivered the keynote address at this conference. As part of the keynote Jewli shared the findings from FRI’s latest Field Manager Performance Study where hundreds of franchisees were asked whether they would recommend their  
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Field Manager Foundation Bootcamps take off...

At FRI we aim to address the real needs of franchise professionals and their organisations. Our Foundation Field Manager Bootcamp provides new field managers with the tools and strategies to establish and manage effective relationships with their franchisees. We recently conducted Foundation Field Manager Bootcamps (FMBs) in Brisbane and Sydney. More than 60 field manag 
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Inaugural Franchise Operations Conference a massive success!

We are extremely proud to have hosted the first franchise operations conference in Australia. And we were particularly pleased with the learning culture that was achieved as 218 franchise operations executives from 75 brands shared their experience in 30 separate talks, research briefings, breakout sessions and round tables. Thanks to everyone who attended for your cont 
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IFA Convention Gets Group Scooped

Participants in a Franchise Relations Summit, part of the 2015 IFA Convention, had the opportunity to contribute their best practices using FRI's Group Scoop process. Greg Nathan facilitated the second half of the Summit with a full room of 170 franchise executives. The Group Scoop is a process developed by FRI that enables everyone in a large group of people to contrib 
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Sharing leadership insights with MBA students

Part of our Charter is to support the professional and personal development of young people, so we were please to conduct a session on leadership insights for 25 MBA students at LaTrobe University. Greg Nathan, who led the session, opened by asking them to list the attributes they are aspiring to develop in themselves and why. This stimulated a vibrant discussion and wa 
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USA Franchisors Learn About the ACE Mindset

What drives healthy franchise relations? This was the question Greg Nathan was asked to answer when he delivered keynote addresses at the FaegreBD annual Franchise Summit in Minneapolis and the FranConnection Summit in Washington DC this month. FRI has just completed a research piece on a new concept called “The ACE Mindset”, which summarises the six dimens 
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Mixing a Masterclass, Conference and Typhoon in the Philippines

Professor Cheryl Babcock from the International Institute for Franchise Education, asked if we could deliver our Franchise Relationships Masterclass and a conference keynote for the Philippines Franchise Association (PFA). Little did we know Typhoon Glenda would be thrown in for good measure! The Philippines is a vibrant hub of franchising activity with a strong sector  
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FRI jazzes up the 2014 FANZ conference in Queenstown

We were privileged to be invited for the 14th year in a row to deliver workshops and a keynote address at the Franchise Association of New Zealand's (FANZ) annual conference. As you can imagine it's not easy to come up with fresh material every year for the sophisticated kiwi franchising sector. This year Greg Nathan invited jazz singer, June Pitman to join him on stag 
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Franchise Voices Podcast Interview tackles some controversial issues

Often we hear franchisors groan about the challenge of franchisees taking up new initiatives. However, when it comes to resisting bold and new ideas, sometimes it is the franchisor who is the problem! The reality is franchisees often have great ideas to improve the customer experience and unit level profitability, but their franchisors are closed to listening to these  
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FRI share the hot 7 trends at FCA luncheon

The NSW Chapter of the Franchise Council of Australia organised a special luncheon to hear Greg Nathan share his thoughts on seven hot trends facing the franchising sector. These are not the "usual suspects" that people talk about such as technology trends. Around 70 franchisor executives and consultants participated in this vibrant two hour presentation and discussion 
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