Often we hear franchisors groan about the challenge of franchisees taking up new initiatives. However, when it comes to resisting bold and new ideas, sometimes it is the franchisor who is the problem! The reality is franchisees often have great ideas to improve the customer experience and unit level profitability, but their franchisors are closed to listening to these  
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The NSW Chapter of the Franchise Council of Australia organised a special luncheon to hear Greg Nathan share his thoughts on seven hot trends facing the franchising sector. These are not the "usual suspects" that people talk about such as technology trends. Around 70 franchisor executives and consultants participated in this vibrant two hour presentation and discussion 
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Due to FRI's focus on research and developing unique IP, we were invited by the Institute of Management Consultants to address its members on the process of building an IP based company. FRI founder Greg Nathan shared our journey of developing tools books and training programs for the franchising sector including the process of research and productisation. The talk stim 
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FRI continued its passion for the development of field managers by delivering its new Advanced Field Manager Bootcamps (FMBs) in Melbourne, Brisbane and Sydney in May. Over 120 field managers, business developers and franchisor executives attended from 18 different franchise companies, all seeking to take their professional develop to a deeper level of mastery. The Adva 
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Do franchised stores perform better than company stores? This was the topic of FRI’s latest forum held with senior franchise sector executives from leading brands such as Bakers Delight, Pandora, Nando’s, Priceline who came and shared their best practice tips in running a blended network of company owned and franchise stores. Across the two events, 48 people 
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In February, FRI conducted Foundation Field Manager Bootcamps (FMBs) in Melbourne and Sydney to help more than 30 field managers learn how to overcome issues in their challenging role. FRI's two-day Foundation FMBs has now been delivered to thousands of field managers internationally and continues to deliver vital skills, knowledge and strategies that enable field managers  
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Greg Nathan spoke as part of an expert panel on the topic of Crisis Management in Franchise Networks and contributed as an active member of the Franchise Relations Committee. Greg was also awarded his CFE along with 154 other franchise executives. This ceremony marked the thousandth CFE graduate! Another highlight was the launching our new book, "The Franchise Relationships 
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The Malaysian Government sponsors a franchise development agency called PNS which has the mission of promoting franchising within Malaysia. In November 2013 Greg Nathan delivered the closing keynote address at PNS's inaugural Franchise Summit in Kuala Lumpur, attended by over 300 delegates. FRI also delivered a full day Franchise Relationships Masterclass to 40 senior franchiso 
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As part of FRI's commitment to the development of evidence based tools that promote high performance in franchising, we have launched a significant upgrade to the Nathan Profiler franchisee recruitment tool. The Nathan Profiler version 3 draws on the findings from our Franchisee Success study, a large global research project which sort to understand why some franchisees per 
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To support the launch of the 'Certified Franchise Executive' (CFE) program to Australia, FRI conducted a special workshop at the FCA's National conference on the Gold Coast. The workshop, titled 'The science of achieving franchise excellence', summarised FRI's research in this area. Participants included a significant number of franchisor executives from the USA who comment 
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