FRI launches Journey to Excellence

To meet the needs of franchisors to develop and maintain a well informed and internally aligned leadership team, FRI launched the Journey to Excellence program - a carefully crafted leadership program supporting franchise executives with expert knowledge and proven strategies to protect the competitive position of their business. Developed by Greg Nathan and the team at FRI 
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Sharing FRI's Know How With Our Canadian Cousins

Over 300 members of the Canadian Franchise Association got the scoop at this year's annual CFA Convention, with Greg Nathan delivering hot off the press research findings from our latest study. In the closing plenary address, titled "Lifting the Lid on the Science of Franchisees Success", Greg shared the biggest predictors of franchisee success, based on franchisee profilin 
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FRI Facilitates USA Franchise Law Institute Colloquium

Greg Nathan spent a day in Atlanta facilitating a colloquium of 22 of the best and brightest USA lawyers and consultants. The topic was “How can Franchise Regulation in the USA be Made More Efficient and Effective” Greg was invited to facilitate because of his skills as an outside facilitator with a broad knowledge of franchising and no agenda to push. Here we see 
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Pilot Research Study into Bricks and Clicks

In the lead up to our recent "Bricks and Clicks" Forum we ran a research project in partnership with PhD student, Zhanna Kremez, from Griffith University. This involved interviews with 40 senior franchisor executives from a range of industries. Each executive was asked about current or future online sales strategies for their franchise network. We discovered some interesti 
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Helping Franchisors Harness the Power of "Bricks and Clicks"

The team at FRI have been concerned for some time about the impact the Internet is having on retail businesses in the franchising sector. So we decided to organise a one day Forum for franchisor executives on the topic of "Bricks and Clicks – Making Your Online Presence a Profitable Partnership." (Bricks of course refers to bricks and mortar retail stores while clicks 
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How Our Merge Will Make Us Smarter, Bigger and Better

FRI has have taken a big leap forward and joined forces with Go Global to provide our clients with a rejuvenated focus and a broader team with a greater depth of experience in franchising, particularly in learning and organisational development. FRI has operated in the franchising sector for 22 years and has built an enviable reputation, both in Australia and overseas,  
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Field Managers — What Would We Do Without Them?

The latest edition of Business Franchise Australia features an article written by Bruno Ceraso, our Melbourne based Associate. A role within the franchising sector that is often both under-rated in its impact and under-appreciated in its importance in the franchisor/franchisee relationship dynamic, is the role of the “Field Manager”. The field manager is al 
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FANZ Conference

Ree-Anna Chapman, our Operations Manager recently attended the Franchise Association of New Zealand’s National Conference where she was a keynote speaker. She presented a keynote session on “Multi Unit Franchises – Factors Influencing Satisfaction”, and also ran a workshop that was focused on how to get franchisees to support change. Our New Zealand  
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Driving Franchise Profitability — FCA NSW Conference

We attended the Franchise Council of Australia’s NSW / ACT State Conference recently. The theme was “Driving Franchise Profitability”. Craig James, Chief Equities Economist with Commsec forced many of the participants to rethink their view on economists. Not only was Craig entertaining he was also understandable! He reiterated the need for all business 
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