Pilot Research Study into Bricks and Clicks

In the lead up to our recent "Bricks and Clicks" Forum we ran a research project in partnership with PhD student, Zhanna Kremez, from Griffith University. This involved interviews with 40 senior franchisor executives from a range of industries. Each executive was asked about current or future online sales strategies for their franchise network.  We discovered some interesting trend.  Read entire post

Helping Franchisors Harness the Power of "Bricks and Clicks"

The team at FRI have been concerned for some time about the impact the Internet is having on retail businesses in the franchising sector. So we decided to organise a one day Forum for franchisor executives on the topic of "Bricks and Clicks – Making Your Online Presence a Profitable Partnership." (Bricks of course refers to bricks and mortar retail stores while clicks refers to the internet.) Our goal was to get 70 franchise sector leaders and online retailing experts in a room together for a day to share their experience and insights on best practice in this area.  Read entire post

How Our Merge Will Make Us Smarter, Bigger and Better

FRI has have taken a big leap forward and joined forces with Go Global to provide our clients with a rejuvenated focus and a broader team with a greater depth of experience in franchising, particularly in learning and organisational development. Read entire post

Field Managers — What Would We Do Without Them?

The latest edition of Business Franchise Australia features an article written by Bruno Ceraso, our Melbourne based Associate.  Read entire post

FANZ Conference

Ree-Anna Chapman, our Operations Manager recently attended the Franchise Association of New Zealand’s National Conference where she was a keynote speaker. She presented a keynote session on “Multi Unit Franchises – Factors Influencing Satisfaction”, and also ran a workshop that was focused on how to get franchisees to support change. Our New Zealand agents, David and Fiona from The Franchise Coach were also active participants in the conference. Read entire post

Driving Franchise Profitability — FCA NSW Conference

We attended the Franchise Council of Australia’s NSW / ACT State Conference recently. The theme was “Driving Franchise Profitability”. Read entire post

Learning in Action

FRI’s founder Greg Nathan today presented at the Franchise Council of Australia post breakfast Academy forum in Melbourne. The session focussed on “Learning and Development in Franchise systems”, and was attended by around 45 people. Adopting his usual interactive style, Greg encouraged the participants to share the best learning experiences that they had had. As a result there was some great sharing of ideas, and a very interactive discussion was had. Read entire post

Multi-unit Franchising Summit Taps into Aussie Mood for Business Growth

Multi-unit franchising is a growing element in the Australian marketplace as proved by the 170 plus franchisors and franchisees who attended the third annual Multi-Unit Summit recently in Melbourne. One of the guest speakers at the summit was David Ostrowe, who owns a chain of Burger King stores in the US. Read entire post

Announcing Greg’s Blog

We’re pleased to announce that FRI has launched Greg’s Blog, which is where you will find regular Greg Nathan’s Healthy Franchise Relationships Tips. Read entire post

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