This professional development workshop is for field support consultants and operations executives, including regional managers or master franchisees. It is based on the popular book, The Franchisors Guide to Improving Field Visits, and includes teaching of vital principles, case studies, small group exercises, questionnaires and the practice of relevant skills — all designed to improve the knowledge, skills and confidence of the franchisee support team.
“If you are looking to ensure that your field team and it's leadership are clear on the best ways to maximise the outcomes from the Franchisor/Franchisee relationship, then this workshop is an absolute must.”
Jo Stagg, National Operations Manager, Fernwood
“Our operations team said this was the best group session they have ever experienced.”
Jo Kirchner, President, Primrose Schools, USA
“We were really pleased with the course. It couldn’t have gone any better.”
Michael Chick, Franchise Consultant Coordinator, The Coffee Club
These workshops help the franchisor team understand the importance of developing a healthy franchising culture. Using facilitated open discussion and case studies this program addresses fundamental questions that can make or break a franchise group. These sessions are run by either Greg Nathan or Debb Lowe.
“You did a great job and my team think you are terrific. I appreciate the energy you pass onto to all.”
Les Galbraith, General Manager, Travelscene Leisure commenting on Debb Lowe
“It was truly a pleasure having you come to our conference. Your presentation was fantastic and the feedback from our clients was excellent.”
Dan Martin, President, IFX Intranet
“Superb!! I know everyone got a lot out of the session and I would highly recommend Greg for future speaking engagements.”
Adele Vespa, In-House Counsel, Huddle House, USA
This facilitated workshop shows franchisors and franchisees how to ensure their FAC gets off on the right foot. We explain what practices drive productive FACs and then facilitate a proven process that enables the group to “customise” its own FAC process using principles that work.
“We will continue to use your ideas, thoughts and recommendations far into the future. We have used consultants in the past but none has been as helpful as you. You have a very down to earth approach. We couldn't be more impressed.”
Gary Lombard, VP Operations, Woodcraft
Greg Nathan regularly addresses franchise industry conferences around the world, sharing principles, stories, case studies and the latest research from the Institute on what franchisors need to know if they are to build a prosperous franchise network with happy, profitable franchisees.
“The ‘buzz’ was that your program was terrific. It seemed that all who attended liked the idea that you extended the boundaries of the Forum programming in a unique and very beneficial way.”
Andy Scott, Program Convener, American Bar Association Franchising Forum
“Your presentation was one of the highlights of the Conference. Everyone found it extremely relevant and useful for their business.”
Simon Lord, President, Franchise Association of New Zealand
“Great job at the Franchise Appreciation Day. Your sessions were fantastic.”
Richard Evans, Chief Executive, Franchise Council of Australia
“We received an overwhelming response from your presentation.”
Jason Gehrke, Franchise Council of Australia, Queensland
“Greg Nathan presented before the Southeast Franchise Forum in Atlanta and received stupendous reviews.”
Rupert Barkoff, Partner, Kilpatrick Stockton
“Inspiring, relevant and practical … Fantastic presentation … Top Show … Enjoyable, Entertaining & Practical … Fabulous … 10 Gold Stars a great session … Great model for future workshops, training and conferences with all levels of business … Well thought out — the best”
Feedback from participants at NSW Accredited Franchise Executive forum
A workshop for the whole franchisor team — administration, marketing, operations, IT and finance people — for building a successful franchising culture. Includes teaching of vital principles, case studies and small group exercises all designed to raise awareness of the needs of franchisees and the franchisor’s role as a leader and facilitator of best practices.