Welcome to FRI. We are known by franchisors around the world as the place to come for information and tools to improve their franchise relationships. All our materials have been developed by business psychologists and franchise professionals to ensure they are relevant and effective. Enjoy browsing, and we look forward to being of service.

Professional Development for Franchisor Teams

Our world-class training is renowned for its practical content and engaging processes, with participant NPS ratings consistently over +80.

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Presentations for Franchisee Conferences

Franchisees love our interactive presentations, which address what matters – how to improve profitability, strengthen relationships and enjoy the business.

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Franchisee Recruitment and Development

Through extensive research, we have identified the unique factors that drive franchisee success and incorporated these into user-friendly recruitment and development tools.

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Testimonials

"I highly recommend the FRI team. Their intimate knowledge of human behaviour and franchising give them the authority to inform and inspire any franchisor or franchisee group."
Leigh Wallis, CEO/Managing Director, Smith & Sons
"I have used FRI for over 15 years to strengthen the franchise networks I have worked in. I haven't found another organisation so able to support franchisors and franchisees."
Bridget Blake, Director of Partner Engagement and Development, Specsavers
"FRI is the most outstanding thought leader, research organisation, innovator and deliverer of the people and relationship piece of franchising in Australia, and probably the world."
John O’Brien, CEO and Founder, Poolwerx
"FRI doesn’t just take a few notes on your company and then present their material. They internalize your culture and speak right to you, giving practical, immediately usable information."
Heather Lane, VP of Training and Development, FOCUS Brands
"I would recommend FRI to anyone. They take the time to understand your organization’s issues and are very focused on adapting and aligning their materials and approach to the needs of the audience."
Raymond Camhi, Program Manager, Learning & Development, 7-Eleven Inc
"FRI’s Field Manager boot camp is probably one of the best learning experiences our teams have ever experienced. We are extremely grateful for the valuable tips and techniques we have learned. "
Chutintorn Pugkhem, Deputy General Manager, Chevron (Thailand)
"The FRI team have a deep understanding of franchising, human behaviour and partnerships, and have delivered a lot of value to our organisation."
Kate Foley, Head of Retail Channel Development, Australia Post
"FRI has identified a vital aspect of business leadership that is badly needed, and they successfully execute this with great professionalism. "
Martin Warner, Managing Director, Home Instead Senior Care, Australia

How to Get in Touch

FRI was created to provide products and services that foster profitable partnerships between franchisors and franchisees.
We’d love to talk with you about how we can make a positive difference to your franchise network.

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Franchisor Training

Field Manager
Field Support
Bootcamp
Field Manager
Virtual
FRI | Field Manager Boot Camp
Nov
10

Field Manager Bootcamp (Advanced) | November 2026

9:30 am to 11:30 am AEST (Australian time)

5 Sessions: November 10, 12, 17, 19 & 20

Virtual

$660 AUD

Greg's Recent Tips

When Being Right Makes You Wrong

26 August 2026

I am sitting in the back of an Uber early one morning on my way to the airport. It’s cold and dark outside, with a slight drizzle. Po, my Uber driver, and I have been chatting about world affairs as he skilfully navigates the twists and turns of the highway. As we change lanes, a … Continue reading When Being Right Makes You Wrong

When Six Strangers Became a Band

13 July 2026

There we were, sitting around the edge of the empty bathtub in my hotel room. Callum was banging a saucepan and stomping his foot on the bath bottom. Tony and I sat with our solid-body guitars on our laps, without amplifiers, resting the necks against the bathroom wall to create enough resonance to hear each … Continue reading When Six Strangers Became a Band

From Glee to Free and Back Again

8 June 2026

The Franchise E-Factor is a popular 6-stage model I created to explain the emotional journey franchisees move through in their relationship with their franchisor.
Continue Reading

Subscribe to Greg's Tips

Since 1990, thousands of franchise executives around the world have enjoyed receiving a regular email tip from FRI’s Founder, Greg Nathan.

These short stories on the psychology of business and everyday life have been likened to “mind brightening pills” as they open our thinking to fresh insights for improving wellbeing, business performance and franchise relationships.

Sign up now to receive your regular free tip from one of the leading thinkers in the world of franchising.

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